We do not offer shipping for our bikes. However, parts and accessories are available for shipping. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping information page for more details.

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your NEW bike, you may return it within 30 days for a full refund or exchange. Used bikes are sold AS IS with no refunds. Please see our returns and exchanges policy for complete details and instructions.

Yes, all of our NEW bikes come with a one year warranty against manufacturing defects. This warranty covers repairs or replacements of the bike movement and other components. For more information about our warranty coverage, please refer to our warranty policy.

Proper care and maintenance can help prolong the life of your bike. We recommend avoiding exposure to extreme temperatures, moisture, and magnetic fields. Additionally, regular cleaning with a soft, dry cloth and periodic servicing by a qualified bike technician can help keep your bike in optimal condition. For more detailed care instructions, please refer to our bike care guide.